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SAM PROCESSES & AUTOMATIZATION

Why Optimize Your SAM Processes and Tools?

  • Software Asset Management is more than license counting. Many organizations already use powerful and expensive tools – yet often fail to unlock their full potential. Employees are frustrated because they can’t perform their tasks efficiently or meet expectations. Without clearly defined processes, transparent roles, and intelligent automation, inefficiencies, compliance risks, and unnecessary costs arise.

  • At SAMLICON, we always take an end-to-end perspective – combining processes, tools, automation, and people. Our goal is to design processes that are understood, used, and lived. This creates real value – not only for SAM but also for related areas such as HAM, procurement, and contract management, as well as the entire organization. We provide tool-agnostic and vendor-independent consulting, ensuring solutions are neutral, flexible, and sustainable.

Robot in Campus

What We Do at SAMLlCON
We support you across all aspects of SAM processes, tool landscapes, and automation – always integrated, with a focus on people, roles, and sustainable operations. Our longstanding experience from design, implementation, and operations directly flows into every solution. We design solutions so that continuous improvement is part of the operation from the start and actively use and optimize the systems ourselves – ensuring that your solutions benefit directly and sustainably from this approach.

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SAM Process Consulting

  • Analyze and optimize existing processes (demand, procurement, contract management, deployment, retirement)

  • Define clear roles and transparent responsibilities

  • Establish sustainable governance structures

  • Enable teams through roles, onboarding, training, documentation, and best practices so employees can work efficiently and truly embrace the solutions

  • System Configuration (SAM & ITSM Tools)

 

Configure and Enhance Tools Effectively

  • Integrate SAM functionalities into ITSM platforms for end-to-end workflows

  • Define standards, catalogs, and user profiles

  • Design solutions where continuous improvement is an integral part of the system

  • Tool-agnostic and vendor-independent, to flexibly adapt to your system landscape

 

Automations & Interfaces

  •  Automate workflows, escalations, and reporting

  • Design interfaces between SAM, ITSM, ERP, Procurement, Contract, and Supplier Management systems (SRM/CLM), and Vendor Portals

  • Support processes across procurement, contract management, license management, and reporting

  • Reduce manual workload, ensure consistent and audit-proof data

  • Integrate optimization and continuous improvement directly into operations, ensuring lasting value

  • Tool-agnostic and vendor-independent integration for flexible and sustainable end-to-end workflows

 

Person Analyzing Data

Why SAMLICON?

We combine deep tool expertise with practical and operational experience. Through continuous feedback loops, we ensure that our standards and best practices take effect directly and sustainably.

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  • Our processes and tools are built the way we would operate them ourselves – and often do.

  • We focus on sustainability and resilience: even in challenging times, your processes remain stable and efficient.

  • Employees are no longer blocked or frustrated by inefficient tools – we ensure everyone can successfully fulfill their responsibilities.

  • We actively support your team beyond implementation – you’re not left alone; we stay by your side.

  • Our consulting and solutions are tool-agnostic and vendor-independent, giving you long-term flexibility.

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Partnering with SAMLICON means gaining not just system experts but a strategic partner who maximizes the value of your tools and processes, empowers your teams, and delivers sustainable, real-world solutions.

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